About

My career in IT and digital has spanned hands-on technical roles, service delivery, consultancy, and senior leadership. I’ve worked across small organisations, large enterprises, and education, including creative and performing arts settings, as well as prestigious independent schools. That breadth has shaped how I think about technology, people, and change.

I’ve found that much of the conversation around digital transformation focuses on tools, platforms, and emerging trends. In practice, success or failure is far more often shaped by decisions, behaviours, and trade-offs; how work is prioritised, how teams are supported, and how clearly responsibility is owned. I created this blog to explore those realities, particularly where strategy meets delivery and where good intentions collide with limited capacity and human complexity.

My work has included modernising legacy systems, leading and restructuring teams, integrating services, improving digital governance, and navigating digital wellbeing, cybersecurity, data protection, and operational risk. I’ve spent time both doing the work and leading those who do it, which has given me a healthy respect for how change feels from different vantage points.

I write for people who are leading digital change, as well as those growing into leadership and wanting to understand what the role really demands over time and figure out how to make technology both impactful and meaningful in the real world. I tend to steer clear of hype and quick fixes, so you won’t find much of that here. But if you’re interested in thoughtful, experience-led reflection on what helps organisations move forward, I hope you find some inspiration and challenge here.

When life gives you lemons, good leadership is deciding what’s actually worth making with them – and it’s not always lemonade!